Client Assurance
Exchange Policy
We want you to love your jewelry. Please review the timeframe and item requirements below.
1. Exchange Timeframe
To request an exchange, please contact us within 7 days of receiving your package.
2. Item Requirements
• Items must be unworn.
• Items must be returned in their original packaging.
3. How to Initiate an Exchange
Contact our WhatsApp support team at +92 336 6292923 or email adornstudio.pk@gmail.com within the 7-day timeframe. Please include your order number so our team can assist.
4. Help with an Order
If you have a concern about your order, please contact our support team so we can review it and advise you on the next steps.